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If you are not fully satisfied with a product, just call us within 30 days of shipment. TM Global will issue a full credit, even if the product has been opened or used. For customers located in the continental USA, TM Global will send a pre-paid USPS, UPS or FedEx shipping label to return any unused items at our expense. Just box up the product with a copy of the invoice, affix the label, and give the package to USPS, UPS or FedEx at your convenience.
Because of O.S.H.A. regulations, items used in the patient's mouth must be autoclaved before returning to TM Global. For all handpieces and small equipment, you may use one in your office on trial; we can only accept the return of one unit in used condition.